Shipping & Returns
$7.10 USPS Flat Rate - includes tracking and $50 insurance.
Prices including insurance are available at checkout.
Beloved Little Lamb has access to limited personal data for core business purposes.
When you place an order with me, I will receive your name, delivery address and email address from Squarespace. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Squarespace, I will receive your name and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Squarespace to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.
If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, you may mail me. Please contact me via my email for my mailing address.
Returns & Exchanges
I understand that sometimes it just doesn't work out! For non-custom items, I will offer refunds within 2 weeks of the purchase, refunded to the method of payment.
If you would like to exchange one item for another, contact me within 14 days of receiving your jewelry, and let me know what you would like to exchange it for. Once I receive the original item back (in unworn and undamaged condition) and any difference in cost has been settled, I will ship out the replacement item.
I cannot offer refunds or exchanges for custom items.
The customer is responsible for shipping a returned item back to me. I strongly recommend purchasing a shipping with tracking for returns.